Welcome to TrendWise Art Ltd. These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from our platform, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Definitions

  • “Company” refers to TrendWise Art Ltd
  • “Website” refers to trendwiseart.com 
  • “User” / “You” refers to any individual accessing the website
  • “Customer” refers to a user placing an order
  • “Products” include handmade items, craft supplies, décor, and custom artwork
  • “Custom Order” refers to any personalized or made-to-order product
  • “Personalized Artwork” includes items created based on user-provided details

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old
  • You have the legal capacity to enter into a binding agreement
  • All information you provide is accurate and complete

3. Website Usage

You agree to use this website only for lawful purposes. You must not:

  • Misuse the website or attempt unauthorized access
  • Copy, reproduce, or exploit our designs without permission
  • Upload harmful, illegal, or infringing content
  • Interfere with website functionality or security

4. Product Information

TrendWise Art Ltd specializes in handcrafted and customized products.

  • Products may vary slightly in color, size, and finish due to their handmade nature
  • Displayed images are for reference only; actual products may differ slightly
  • We strive for accuracy but do not guarantee exact representation

5. Custom Orders (Important)

Custom and personalized products are subject to the following terms:

  • Customers are fully responsible for the accuracy of submitted details (names, text, images, etc.)
  • Uploaded images must be of suitable quality; poor quality may affect the final result
  • A design preview or approval process may be provided where applicable
  • Once production begins, no changes or cancellations are allowed
  • Final products may have slight variations due to handcrafted processes
  • Personalized and custom orders are generally non-refundable

6. Order Process

Standard Orders:
  • Select product → Add to cart → Checkout → Payment → Order confirmation
Custom Orders:
  • Submit customization details → Design/approval (if applicable) → Production → Delivery

7. Payment Terms

  • Full payment is required at the time of purchase
  • Custom orders may require advance or full payment before production begins
  • Payments are processed securely through third-party gateways
  • We do not store full payment details

8. Shipping & Delivery

  • We offer delivery across Nigeria and may provide international shipping where applicable
  • Delivery timelines vary depending on product type (standard vs custom)
  • Custom orders require additional production time
  • We are not liable for delays caused by courier services, holidays, or unforeseen circumstances
  • Tracking information will be provided where available

9. Returns & Refunds

  • Returns are accepted only for eligible standard products as per our Refund Policy
  • Custom or personalized items are non-returnable and non-refundable
  • No refunds will be issued for customer errors in submitted customization details
  • Damaged items must be reported within the specified timeframe with proof

10. Intellectual Property

  • All original designs, artwork, and content on this website belong to TrendWise Art Ltd
  • You may not copy, reproduce, or use our designs without written permission
  • Customers retain rights to their submitted content but grant us permission to use it for order fulfillment
  • We are not responsible for copyright issues related to user-submitted content

11. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for errors in customization details provided by the customer
  • We are not responsible for slight variations in handmade products
  • We are not liable for delivery delays beyond our control
  • Our liability is limited to the value of the purchased product

12. Third-Party Services

We may use third-party services such as payment processors, logistics providers, and analytics tools.

We are not responsible for the policies or actions of these third parties.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your data.

14. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of Nigeria.

15. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes will be effective immediately upon posting on this page. Continued use of the website constitutes acceptance of updated Terms.

16. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

  • Email: info@trendwiseart.com 

  • Address: 5, PRINCE ABDULLAHI IKHARO ROAD, SA’AHBI, MARARABA, NASARAWA STATE,NIGERIA

By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.